Customer Care

Returns & Refunds

For safety and hygiene, opened or used wellness products cannot be accepted for return unless the item received was damaged, defective or incorrect.

Report an issue

Contact JEEVAKSH™ promptly after delivery with your order number and clear photographs of the parcel and product. Keep all original packaging while the request is reviewed.

Eligibility

Requests are assessed against the order record and the condition of the delivered item. Approval is not automatic and depends on the circumstances and available evidence.

Approved resolutions

If a request is approved, we will explain the available replacement or refund process. Any refund timing may depend on the original payment provider.

Need help? Contact JEEVAKSH™.